Contact information

Contact Information

If you have any questions about your order, need help with sizing, shipping, or anything else, we're here to help.

Customer Support

Email:
📧 vixysapparel02@gmail.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

We aim to respond to all emails within 24–48 business hours.


Order Support

When contacting us about an order, please include:

  • Your full name
  • Order number
  • The email used to place your order
  • A brief description of your question or issue

This helps us assist you as quickly as possible.


Exchanges & Returns

For information regarding exchanges, returns, or refunds, please refer to our Refund Policy.


Social Media

Stay connected with us for new releases, exclusive drops, and updates.

Instagram:
@vixy_apparel

TikTok:
@vixy_apparel