Contact information
Contact Information
If you have any questions about your order, need help with sizing, shipping, or anything else, we're here to help.
Customer Support
Email:
📧 vixysapparel02@gmail.com
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)
We aim to respond to all emails within 24–48 business hours.
Order Support
When contacting us about an order, please include:
- Your full name
- Order number
- The email used to place your order
- A brief description of your question or issue
This helps us assist you as quickly as possible.
Exchanges & Returns
For information regarding exchanges, returns, or refunds, please refer to our Refund Policy.
Social Media
Stay connected with us for new releases, exclusive drops, and updates.
Instagram:
@vixy_apparel
TikTok:
@vixy_apparel