SHIPPING POLICY

Thank you for shopping with VIXY Apparel.

Order Processing

Orders are typically processed within 2–5 business days (Monday through Friday, excluding holidays).

During new product launches, limited drops, or holiday seasons, processing times may be slightly longer.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Times

Estimated shipping times are:

• United States: 3–7 business days
• International: 7–21 business days (where available)

Shipping times are estimates and are not guaranteed.

Shipping Delays

VIXY Apparel is not responsible for shipping delays caused by:

• Weather
• Carrier delays
• Customs processing
• Incorrect shipping addresses
• Lost or stolen packages after delivery

Incorrect Addresses

Please verify your shipping address before placing your order.

We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, VIXY Apparel is not responsible for lost or stolen packages.

If you believe your package has been lost, please contact the shipping carrier first.

International Orders

International customers are responsible for any customs duties, taxes, or import fees required by their country.

These charges are not included in your purchase price.